Content Marketing for Hotels

12 Tactics for Mastering Content Marketing for Hotels

By: Frank DePino | April 5, 2024

Are you using content marketing for hotels?

Marketing resource HubSpot reports that only 29 percent of marketers in 2024 rely on this source of traffic acquisition, an alarmingly low number. Your hotel could miss out on web traffic, leads, conversions, and bookings without a definable content strategy.

What exactly does hotel content marketing entail, and what tactics go into a successful campaign?

Content marketing for hotels form a strategic foundation to engage with potential guests, showcase the unique value propositions of your hotel, and ultimately, convert interest into bookings. To achieve this, a multifaceted approach is essential, incorporating a variety of proven content strategies tailored to resonate with your specific target audience.

Here are the strategies you need:

  1. Emphasize Local Attractions
  2. Utilize Video Tours
  3. Leverage User-Generated Content (UGC)
  4. Focus on SEO Optimization
  5. Deploy Targeted Email Campaigns
  6. Enhance Social Media Engagement
  7. Collaborate with Local Businesses
  8. Create Traveler Guides
  9. Highlight Amenities
  10. Share Behind-the-Scenes Content
  11. Incorporate Interactive Content
  12. Form Influencer Partnerships

With more than 107,000 hotels in the United States in 2023, the competition is as steep as ever. Even locally, you can likely identify several competitors in your neighborhood vying for a customer’s hard-earned money. The key to standing out and gaining leverage is content marketing for hotels. As you build your campaign, ensure it has these 12 elements.

Read on to discover more about the components of a successful content marketing campaign, enabling your hotel to surpass its objectives.

Front view of the Ritz luxury hotel during sunny day

1. Local Attractions Blogging

When guests stay at your hotel, they usually explore the surrounding area. Producing a blog series about local attractions can inform out-of-towners about hidden gems in your neighborhood. If you recommend only the most obscure locations and activities, you could even show the locals a new place or two.

For instance, guests at the Ritz-Carlton in Paris are guided to lesser-known marvels like the Musée Rodin’s private gardens, offering a unique blend of luxury and local culture.

This approach offers several benefits for hotels:

  • Enhances Guest Experience: By guiding guests to unique local attractions, hotels can enrich their stay, making it more memorable and satisfying.
  • Boosts Local Economy: Recommending local gems can drive business to nearby attractions and establishments, supporting the local economy.
  • Positions Hotel as Local Expert: Offering insider knowledge on the area establishes the hotel as an authority on local culture and attractions.
  • Increases Online Visibility: Content about local attractions can improve SEO rankings, attracting more potential guests through organic search.
  • Encourages Social Sharing: Guests are likely to share their unique local experiences on social media, providing free marketing for the hotel.

2. Video Tours

Video content puts potential customers right at the heart of the action. For example, a video tour of your hotel and facilities will whet their appetite. As they watch, they’ll feel the itch to book a stay.

Here is an excellent example of video content done right, courtesy of Shangri-La Paris, a Parisian luxury hotel.

The video is a touch long at 32 minutes, but it’s broken up into chunks on YouTube, with an intro, a featurette on the lobbies, exploration of the rooms, and then a focus on dining. You can always jump ahead to the part that piques your interest most.

The footage is shot by drone to capture a dramatic aerial feel. The grandeur of the hotel comes to life via dramatic shots and smooth, polished editing. Shangri-La Paris chose to forego narration, instead adding a sweeping orchestral arrangement over the footage.

Learn more about the merits of video marketing with Mediaboom’s tip list.

Entrance of the Waldorf - Astoria with gold design

3. User-Generated Content

Influencer resource inBeat reports that 90 percent of consumers exposed to user-generated content trust it more compared to traditional ads. This hardly seems surprising considering the popularity of word-of-mouth marketing, reviews, and testimonials.

Content marketing for hotels needs UGC to bolster your campaign. Invite your guests to leave written and video reviews, upload footage via social media using a specific hashtag, and post emotive testimonials. For example, The Waldorf Astoria in New York has leveraged UGC by encouraging guests to share their experiences under the hashtag #WaldorfMoment, showcasing the luxury and unique experiences offered at the hotel.

These forms of social proof speak more highly of your hotel service than your website copy ever will. Benefits of this strategy include:

  • Enhanced Credibility: UGC acts as a powerful form of social proof, increasing trust in your hotel.
  • Greater Engagement: Encouraging guests to share their experiences fosters a sense of community and engagement with the brand.
  • Richer Content Library: Collecting UGC provides a wealth of authentic content that can be repurposed across marketing channels.
  • Increased Visibility: Hashtags and social sharing amplify your reach, attracting potential guests through organic discovery.
  • Cost-Effective Marketing: Leveraging UGC can be a highly effective and low-cost strategy to enhance your hotel’s online presence and appeal.

4. SEO Optimization

No content marketing strategy for hotels is complete without search engine optimization or SEO. Your hotel SEO strategy determines how search engines like Google ranks your hotel.

If your hotel website falls past the first page of results, consumers won’t find you. They’ll give their traffic and money to your competitors who are more visible. 

You can use myriad SEO optimization strategies. Here are a few to help get you started:

  • Improve your hotel website loading speed.
  • Build a website architecture for search engine crawlers to use.
  • Use keyword research, then naturally insert those keywords into your content.
  • Get quality backlinks from third-party resources (guest blogging is helpful for this!).
  • Request an SEO audit and improve the mistakes identified.

Learn more about the facets of hotel SEO courtesy of the Mediaboom blog.

Mediaboom’s SEO experts are on hand and ready to help your hotel website rank better. Schedule your consultation today.

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Receive your FREE copy of “The Ultimate Guide to Digital Marketing for Luxury Brands,” to get insights into marketing your high-end products and services for increased sales.

5. Targeted Email Campaigns

Hotel email marketing should be built into your content marketing toolkit. Use customer segmentation to break down audience groups and send them valuable content based on their needs and interests. Automation will make your campaigns more seamless, as you can schedule initial and follow-up emails.

Personalization is a requirement of email marketing. The content should feel tailored to each audience niche. The more you attest to their pain points in your email content, the closer you are to increasing hotel bookings.

The goal is to get an email open rate of 36.8 percent at least. If yours is upward of 38 or 39 percent, that’s still within the average range.

6. Social Media Engagement

Social media posts are a huge component of content marketing for hotels. Rather than just upload your thoughts in the ether, post with a purpose. Share your own valuable content and other content you believe your audience will find interesting.

As replies and comments begin trickling in, engage with your audience. Respond to direct messages within 24 hours (or sooner!) as often as you can. These measures will help you build engagement, increase your social media mentions, and elevate your follower count. Your hotel will also strengthen customer relationships.

Are you struggling to make a mark on social media? Turn to Mediaboom’s trusted content marketing services. We’ll help you build a dependable, connected audience – contact us today!

A luxury black car parked in front of the Four Seasons Hotel.

7. Local Business Collaborations

The hotel industry is all about making a local impact. Partnering with businesses in your neighborhood proves you’re dedicated to building local roots. Sticking within the realm of content marketing for hotels, you might propose a guest blogging arrangement, or perhaps you collab on a video.

The result for your hotel will be more engagement across the board: increased web traffic, leads, and social media followers. For instance, The Four Seasons Hotel in Los Angeles has successfully partnered with local businesses to offer exclusive experiences, such as private shopping sessions at high-end boutiques and curated tours of the city’s hidden art scenes.

Find more ways to increase hotel leads with Mediaboom’s list of 11 actionable strategies.

Selecting the right local business for your needs is important in helping this strategy succeed. The company should be a valuable addition to your local community, such as a food service provider, a city zoo, a botanical garden, or a trolley service. 

8. Traveler Guides

When people pay their hard-earned money for a vacation, they want to be sure they’ve visited all the must-see spots before they go home. Producing traveler guides fulfills that need, building loyalty toward your brand.

Traveler guides can also become viral content that gets shared across the internet like wildfire, spreading your name.

Discover more ways to drive success for your hotel business with Mediaboom’s insightful guide.

Elevate Your Luxury Brand Today

Schedule Your Free Consultation

Seeking to elevate your luxury business? Let Mediaboom guide you. Secure your exclusive, free consultation with our luxury marketing experts today.

9. Amenities Highlights

Most of us jump straight to the amenities section when browsing hotel websites. Save your potential customers the trouble by spotlighting your amenities front and center in your content marketing for hotels.

For example, you can showcase specific amenities on social media, in a hotel blog post, in a video series, or through your email newsletter.

Master more hotel marketing basics with Mediaboom’s 10 expert strategies.

10. Behind-the-Scenes Shares

As information about businesses becomes even more readily available thanks to social media, consumers want to know as much as they can about the brands they give their money and loyalty to. Behind-the-scenes shares achieve that.

Here’s an example showcasing Claridge’s, a hotel in London.

You’ll notice if you watch the video that it’s uploaded by a channel called Our Stories and not the hotel itself. Nevertheless, in a video that totals nearly 60 minutes is a deep dive into the people that make up the hotel and its culture.

Yours doesn’t have to be as long, but it should provide the same level of in-depth information.

An elegant large outdoor pool in luxury hotels used during the photoshoot for the content marketing for luxury hotels strategy

11. Interactive Content

A content marketing strategy for hotels should incorporate elements of interactivity. From cost calculators for vacationers to polls and quizzes, interactive emails and infographics, and questionnaires and assessments, you have many ways to connect with your audience.

Still searching for hotel marketing strategies? Mediaboom’s 13 tactics for hotels will improve customer satisfaction.

12. Influencer Partnerships

As you build your partnership quotient, seek influencers to add to the list. Teaming with influencers can have many positive effects for your hotel, increasing your brand, name recognition, lead quality, booking rate, email subscribers, and social followers.

The type of content you produce for an influencer arrangement can include collab videos and guest posts, just as when teaming with local businesses.

Mediaboom’s content marketing services for hotels include SEO, copywriting, photography, video production, email marketing, animation, illustration, social media marketing, and campaign management. We’ll help you build a full-bodied content campaign for lasting success. Connect with our experts now.

Hotel Content Marketing Examples

Scoping out examples of content marketing for hotels will help you ideate and get inspired for your campaign.

Check out this collection from all your favorite hotel brands:

1. Facebook

Bougainvillea Beach Resort Facebook posts about the Barbados Cycling Festival
Image courtesy of Leonardo Worldwide

The Bougainvillea Beach Resort effectively piqued interest in its Barbados Cycling Festival with a strategic Facebook post. The reasons for its success are many. In the above example, we can notice that:

  • Firstly, the copy is concise, conveying excitement without overwhelming the reader.
  • The accompanying image is particularly striking, capturing an idyllic sunset scene that suggests the beauty of the event’s location.
  • Cyclists appear silhouetted against a vivid sky, evoking the adventure and serenity of cycling in such a picturesque setting.
  • Emojis are cleverly used to add a playful touch, enhancing the visual appeal and making the post more relatable.
  • Additionally, the use of several hashtags maximizes the post’s discoverability, tapping into relevant conversations and communities interested in events like the Barbados Cycling Festival.

This combination of elements ensures the post is not only visually engaging but also well-optimized for social media interaction and reach.

2. Instagram

The Museum Hotel Instagram post about their luxury hotels and food services.
Image courtesy of Jumper Media

The visual platform Instagram is a playground for hotels.

The official Hotels account spotlights the hotel lifestyle by showing an image of two people enjoying “high tea” over a full plate of snacks while watching floating balloons at sunset. Does it get any better?

  • The post is made even more effective with the clever use of the teacup emoji and a succinct caption that asks a rhetorical question, engaging the viewer’s imagination.
  • The serene setting, combined with the social aspect of sharing food, captures an aspirational lifestyle that resonates with the viewer’s desire for relaxation and escapism.The post’s success is reflected in its high engagement, evidenced by thousands of likes and numerous comments, which suggests that the content is well-received by its audience.
  • The use of specific hashtags like #hotelroom, #hotelview, and #travelgoals further extends the post’s reach, inviting engagement from users seeking inspiration for their next travel destination or looking to indulge in the ‘hotel lifestyle.’

This Instagram post not only showcases the hotel’s amenities but also encapsulates the memorable experiences that await guests, making it an exemplary piece of content marketing for the hospitality industry.

Anantara, Nomads Blog Websites with featured blog posts about their luxury villas.

3. Blog Post

The Nomads Blog from Anantara effectively taps into the innate wanderlust of its audience by presenting “travel tales” that are both evocative and enticing. The platform encourages readers to envisage their next trip, whether it’s an intrepid trek accompanied by the majestic presence of an elephant through dense jungles or a daring journey across the vast expanse of the world’s largest sand desert.

  • The language used here is not just informative but inspirational, promising stories that fuel the imagination and urge one to explore.
  • The visual elements are as compelling as the narrative promise: the images are not just visually stunning but strategically chosen to showcase the breadth of experiences that Anantara caters to—from luxury and comfort to adventure and natural beauty.
  • The blog’s design is clean and sophisticated. The thoughtful categorization of topics (Adventure, Culinary, Discovery, Family, Sustainability, and Wellness) demonstrates Anantara’s commitment to catering to diverse traveler needs and underscores their expertise in crafting unforgettable travel experiences.

The blog’s appeal lies in its ability to capture the imagination of prospective travelers with just a few well-chosen words and images, nudging them towards booking their next adventure. This approach not only reinforces the Anantara brand as a purveyor of unique travel experiences but also positions the blog as a go-to resource for travel inspiration, ultimately driving traffic and engagement for the hotel’s offerings.

4. Newsletter

The newsletter of the 137 Pillars Hotels & Resorts features their offers, tips from staff, and their luxury hotels in different locations.
Image courtesy of Reinvate

Share the wonders of your neighborhood with a hotel newsletter.

The hotel newsletter from 137 Pillars Hotels & Resorts serves as an excellent model for sharing the allure of a locale.

  • It elegantly combines evocative imagery that captures the contrasting ambiances of Chiang Mai’s tranquil charm and Bangkok’s vibrant skyline.
  • The layout is clean and inviting, with clear call-to-action (CTA) buttons that encourage reader engagement.
  • The inclusion of staff tips adds a personal touch, offering insider knowledge and fostering a connection between the hotel and its guests.
  • Article previews provide just enough intrigue to encourage clicks, effectively leading readers to explore more about the offerings and special deals, hence boosting potential bookings.

This newsletter is a testament to how well-structured content and visuals can create an engaging narrative for subscribers.

5. YouTube Video

The “Do Not Disturb” series on Moxy Hotels’ YouTube channel is an inventive marketing move that has been drawing in viewers for over five years. Here is the example:

  • In a relaxed setting, guests converse candidly while sitting on a plush hotel bed, offering an intimate peek into the guest experience.
  • This unique content approach has not only given the Moxy Hotels brand a distinctive voice in the hospitality industry but has also been instrumental in accumulating thousands of subscribers.

This series exemplifies how hotels can use storytelling and personal guest experiences to create engaging content that resonates with a broader audience and fosters a community around the brand.

Download Our Latest Whitepaper

The Ultimate Guide to Luxury Digital Marketing

Receive your FREE copy of “The Ultimate Guide to Digital Marketing for Luxury Brands,” to get insights into marketing your high-end products and services for increased sales.

Tips for Effective Content Marketing for Hotels

As you formulate a content marketing strategy for hotels, keep in mind your campaign must include these elements.

Authenticity

Speak from the heart across your content while staying true to your brand, as the best recommendations are steeped in authenticity. Your enthusiasm for helping guests have a great time should be contagious.

Storytelling

Every hotel has a story to tell; what’s yours? How effectively do you weave it into your blogs, hotel website copy, email newsletters, and social media posts? Using storytelling is a great way to establish your hotel’s uniqueness.

Master storytelling in marketing with Mediaboom’s guide.

Visual Appeal

When posting visual media, like social media posts and email newsletter content, ensure yours has a visual appeal aimed at your target audience. Use full-scale images and videos of your hotel and surrounding environment to draw attention to your content.

Providing Value

Valuable content solves problems. Right now, your guests have a problem of not knowing which hotel to book, or perhaps even which vacation destination to choose next. By providing solutions, they’re more likely to give your hotel a try for their next getaway.

Mediaboom Showcases: A Spotlight on Success

Aspen Luxury Concierge

Content marketing newsletter created by Mediaboom and Aspen Luxury Concierge




Mediaboom’s collaboration with Aspen Luxury Concierge resulted in a substantial online presence boost, with a staggering 9,530% increase in new organic users.

Our comprehensive strategy included SEO, content marketing, and Google paid ads, leading to a 54% rise in conversions.

Additionally, email marketing initiatives saw a 50% hike in open rates, significantly above the industry average, demonstrating Mediaboom’s ability to craft campaigns that resonate with the luxury market.

Musha Cay

Realistic custom animation of the sea the Musha Cay sandbar created by Mediaboom




Mediaboom’s digital alchemy transformed the online presence of David Copperfield’s Musha Cay, crafting a website that not only captivates visitors but also serves as a portal to the enchanting Islands of Copperfield Bay.

By integrating animation and SEO, the site now stands as a digital embodiment of the island’s magic, leading to substantial growth in engagement and an elevated user experience.

Mediaboom and Homer Liwag, the creative force behind Copperfield’s vision, have together woven a digital narrative as extraordinary as the island itself.

Millennium Tower San Francisco

A luxurious custom animation of Privé by Mediaboom.




Mediaboom’s expertise shaped a new digital identity for Millennium Tower San Francisco, reflecting its status as the epitome of luxury living in the city.

The collaboration delivered a responsive website with immersive photos and videos, spotlighting amenities and the unique lifestyle at the Tower.

The initiative, which included new logos, a digital brochure, and an interactive presentation, resulted in a refined digital footprint, establishing Millennium Tower as a pinnacle of sophistication in the online realm.

FAQs / Frequently Asked Questions

1. Why is content marketing important for hotels?

It helps hotels stand out in a competitive market, showcases unique offerings, enhances guest experience, and can significantly improve online visibility and direct bookings.

2. Can video tours really increase bookings?

Absolutely. They give potential guests a vivid sense of what to expect, making them more likely to book if they like what they see.

3. Are targeted hotel email campaigns still effective?

Yes, personalized email campaigns remain a powerful tool for segmenting your audience and directly communicating offers and information, which can lead to increased bookings.

4. How can I showcase my hotel’s amenities effectively?

Use a mix of platforms like social media, your website, and email newsletters to highlight your amenities in an engaging way.

5. How does emphasizing local attractions help my hotel?

It enriches the guest experience by promoting unique local experiences, positions your hotel as a local expert, and can drive traffic both to your site and local businesses.

Do You Have More Questions?

If you’re seeking more insights or need assistance crafting a bespoke content marketing strategy that will set your hotel apart, Mediaboom is here to help.

As a luxury marketing agency, we specialize in elevating brands with creative, impactful marketing solutions.

Don’t let your questions go unanswered — contact us today and take the first step towards transforming your hotel’s marketing approach for remarkable results.

Elevate Your Luxury Brand Today

Schedule Your Free Consultation

Seeking to elevate your luxury business? Let Mediaboom guide you. Secure your exclusive, free consultation with our luxury marketing experts today.

Build Your Content Marketing Strategy with Mediaboom

Content marketing for hotels begins with Mediaboom.

Your marketing campaign should focus on valuable content, engaging social media posts, search engine optimization, blog posts and guest posts, and UGC from your target audience.

Our content marketing expertise can help you build a winning marketing strategy that connects meaningfully with your audience.

Reach out to our team today to begin planning your campaign.

By: Frank DePino

Frank DePino is Principal and Founder of Mediaboom. Since 2002, Frank has led Mediaboom’s award-winning staff of creative and technical professionals, building the most effective marketing and advertising solutions for its clients.

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