Lead generation for hotels

Lead Generation for Hotels – 16 Ways to Boost Reservations 

By: Frank DePino | August 21, 2024

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Lead generation for hotels is vital in an industry that is one of the most profitable segments in hospitality, with over $1.2 trillion in revenue. 

This is why hotels need to up their game with digital marketing. 

People today have high standards when it comes to staying at hotels—they seek the ultimate experience, not just a bed to sleep on. 

Driving new leads is essential for hotels aiming to expand their reach and increase their reservations.

Here are 16 strategies to increase lead generation for hotels:

  1. Content marketing
  2. Search Engine Optimization (SEO)
  3. Pay-per-click (PPC) advertising
  4. Social media marketing
  5. Web design
  6. Email marketing
  7. Webinars
  8. Virtual events
  9. Cross-promotion
  10. Curated itineraries and destination content
  11. Retargeting Ads
  12. Influencer Partnerships
  13. Referral Programs
  14. Guest Reviews and Testimonials
  15. Local SEO
  16. Exit Intent Popup

Read on to explore how each strategy can help drive more reservations.

1. Content marketing

When thinking about lead generation for hotels, the number one thing that comes to most marketers is content marketing.

This tool is used to create compelling content from interactive tours to blog posts about anything and everything in your industry.

The content that you create will eventually draw customers who are in search of valuable information. 

The number one rule in content creation is to make sure every piece of information is useful. By eliminating fluff, you will elevate your brand to be a trusted resource.

Once you have established this, users will be drawn to your website. You can use this to your advantage by having some content as “gated content” where people will have to provide their contact information first so that they can access specific content.

A Semrush graph illustrating the trend of organic keywords related to SEO for hotels over a specified time period.

2. Search Engine Optimization (SEO)

SEO is king when it comes to lead generation for hotels. If you think about it, how can people view your content if they can’t find it in the first place? This is where SEO comes in, it enables your website to have high visibility with search engines and rank well among your competitors. 

For SEO to be successful, you have to include relevant keywords for search engines to target your website. A key indicator of an effective SEO campaign should be based on Google’s EAT Search Quality Rater guidelines. EAT stands for Expertise, Authority, and Trustworthiness. 

By creating quality content that readers can see as a reflection of your expertise and authority, you can gain trustworthiness and be viewed as a trusted advisor for the hotel industry. 

3. Pay-per-click (PPC) advertising

Search Engine Optimization (SEO) goes hand in hand with Pay-per-click (PPC) advertising because they both achieve the same goals. Both tools will put your content into the front-row seat of potential clients which is an effective way to lead generations for hotels. 

With PPC, you will pay search engines to run an advertisement strategically placed on the top of the search results. You might think that PPC entails a significant cost factor to it but the good thing is that you will only pay for ads when someone clicks on it which makes it very cost-effective.

When a potential lead clicks on your PPC ad, they will be taken to your website landing page so that they can get more information.

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Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales.

4. Social media marketing

The power of social media has no bounds and is a great go-to for people who are looking for ways that will increase lead generation for hotels.

It is normal for businesses to have their social media pages but a more effective way to market through social media is by utilizing social media ads. 

Social media ads work similarly to pay-per-click (PPC) but they are more targeted based on specific user demographics and location. 

With over 4.9 billion active users on social media platforms worldwide, hotels can tap into vast audiences, increasing visibility and driving higher engagement rates.

5. Web design

With an estimated 700 million people booking hotels online, the number one marketing tool that you can use in lead generation for hotels is your website.

Your website should be a great representation of your brand and exude an air of luxury and comfort that your audience can bask in.

Your website is the first thing that your leads will see so it must have quality content and great information. 

One of the most important things that business owners overlook is including a call to action.

You can have the best information included on your website but if it’s lacking CTA portions, your users will get lost and will not be able to act accordingly.

Active Campaign allows starting email marketing in order to collect new leads and nurture them with high-value emails.

6. Email marketing

Technology has changed the hospitality industry, industry experts are estimating a 135% increase in revenue with the introduction of technology to the hospitality industry.

Using emails as a form of lead generation for hotels is another quick, easy and effective way that you can generate leads.

The majority of people can check emails on their phones but for your hotel to stand out, you must have an effective email campaign that will hold users’ interest and lead them to action which is to book a room in your hotel.

7. Webinars

Since a lot of content is moving from print to digital, webinars are a popular way that you can disseminate information to your audience.

Webinar content can propel you to be a trusted advisor and a great source of information in your industry.

Webinars are a great way you can generate leads because you can collect their contact information before they can access your content.

In fact, 73% of B2B marketers say webinars are one of the best ways to generate high-quality leads, and attendees are often more engaged, spending an average of 45-60 minutes actively participating.

Download Our FREE E-Book

Outrank OTAs & Drive Direct Bookings With our SEO Blueprint

Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales.

8. Virtual Events

Like webinars, virtual events are extremely popular, especially since the pandemic.

The main difference between webinars and virtual events is that webinars are more likely used to give generic and valuable information to people and can be on the more formal side.

Virtual events, on the other hand, can be a social mixer which is more informal and fun!

Virtual events will showcase and highlight your brand’s personality and help it stand out.

9. Cross-promotion 

Partnerships are important in the hospitality and travel industry because people are looking for a holistic experience or trip.

You can partner with local tourist attractions or even popular events in your areas and do cross-promotion this way.

With this marketing technique, you can exchange leads and enable lead generation for hotels. 

Cross-promotion allows you to tap into your partner’s audience, increasing brand visibility and credibility.

When done effectively, both partners benefit by attracting new guests and enhancing the customer experience through joint offerings, creating stronger connections with potential leads.

Marina Inn website blog containing useful guides for visiting Myrtle Beach

10. Curated itineraries and destination content

When people travel, they look at the whole experience rather than just staying at a hotel.

With this in mind, you can create personalized and curated itineraries that can cater to different things that people are looking for like craft brewery experiences, culinary experiences, and local sights and attractions.

By highlighting destination content, you are already one step ahead of your competitors because you are enabling your users to have an immersive full experience that appeals to a lot of people.

11. Retargeting Ads

Retargeting ads are an effective way to re-engage potential customers who have shown interest in your hotel but haven’t completed a booking.

These ads track users who have visited your website and then display targeted ads to them as they browse other sites.

Retargeting helps keep your hotel top of mind, reminding prospects of what initially caught their attention.

Studies show that retargeting ads can increase conversion rates by up to 70%, making them a powerful tool in lead generation. By continuously engaging these users, you can nudge them closer to making a reservation at your hotel.

Elevate Your Luxury Brand Today

Schedule Your Free Consultation

Seeking to elevate your luxury business? Let Mediaboom guide you. Secure your exclusive, free consultation with our luxury marketing experts today.

12. Influencer Partnerships

Partnering with influencers is a powerful way to reach new audiences by leveraging the trust and credibility they’ve built with their followers.

Collaborating with influencers in the travel and lifestyle niche can significantly enhance lead generation for hotels by creating authentic content that showcases your unique offerings.

Their posts, stories, and videos can generate buzz and drive engagement.

Studies show that 49% of consumers rely on influencer recommendations for travel decisions, making these partnerships an effective strategy to enhance your brand’s visibility and generate valuable leads through trusted endorsements.

13. Referral Programs

Encouraging guests to recommend your hotel through referral programs leverages word-of-mouth marketing to generate new leads.

By offering rewards such as discounts, free services, or exclusive perks, satisfied guests are motivated to share their positive experiences.

Referral programs can significantly enhance lead generation, as people tend to trust recommendations from friends and family.

Studies reveal that referred customers have a 37% higher retention rate compared to those acquired through other marketing channels.

This strategy is highly effective for attracting quality leads and fostering long-term relationships with new guests.

Google Maps displaying the location of a hotel, accompanied by Google reviews highlighting guest experiences and ratings.

14. Guest Reviews and Testimonials

Guest reviews and testimonials are a crucial factor in influencing potential guests’ booking decisions.

Positive reviews build trust and credibility, showcasing your hotel’s strengths through the authentic experiences of previous guests.

Encourage satisfied customers to leave reviews on platforms like Google, TripAdvisor, or your website. Studies indicate that 88% of consumers trust online reviews as much as personal recommendations.

Displaying testimonials prominently on your website or social media can boost lead generation by reinforcing confidence in your hotel’s services.

This ultimately converts browsers into bookers who are swayed by the experiences of their peers.

15. Local SEO

Increasing your hotel’s visibility in search engine results through Local SEO is essential for effective lead generation for hotels, particularly for users seeking accommodations in your area.

Optimizing your website and online presence with location-specific keywords helps attract local traffic and boost lead generation.

Claiming and updating your Google Business Profile, maintaining accurate contact information, and encouraging guest reviews can significantly improve local search rankings.

Research indicates that 46% of all Google searches have local intent, making Local SEO a crucial strategy for capturing potential guests searching nearby, ultimately driving more online traffic and bookings.

Download Our FREE E-Book

Outrank OTAs & Drive Direct Bookings With our SEO Blueprint

Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales.

16. Exit Intent Popup

Exit intent popups are a clever strategy to capture potential guests who are about to leave your website without making a booking.

These popups are triggered when a user’s mouse movement indicates they are about to exit the page, offering a last-minute incentive, such as a special discount or a limited-time offer.

This tactic helps re-engage visitors who may have been undecided. Studies show that exit intent popups can recover up to 10-15% of abandoning visitors, making them an effective tool to boost lead generation by converting hesitant browsers into booked guests.

Case Studies

Marina Inn

A stunning view of a luxurious Myrtle Beach resort, showcasing pristine sands and inviting amenities for an unforgettable stay.




Mediaboom helped Marina Inn at Grande Dunes significantly boost their lead generation by revamping their website with a luxury-focused design and seamless user experience.

Through custom WordPress CMS integration, enhanced SEO, and optimized site navigation, Marina Inn’s online presence improved, driving more organic traffic and bookings.

The strategic approach strengthened their brand and resulted in increased guest engagement and conversions.

Musha Cay

A modern WordPress theme tailored for hotels, emphasizing lead generation tools to enhance guest engagement and bookings.




Mediaboom collaborated with Musha Cay to craft a mesmerizing website that mirrors the island’s magic-infused luxury.

Through custom animations, a seamless user experience, and strategic SEO, the site offers an immersive digital journey that captivates potential guests.

The visually stunning design and optimized functionality have enhanced Musha Cay’s online presence, driving more organic traffic and generating leads.

This has enticed travelers to book their dream vacation at this one-of-a-kind destination.

FAQs

I. What is lead generation in hotel industry?

Lead generation in the hotel industry refers to the process of attracting potential guests (leads) who may be interested in staying at your hotel. This involves using various marketing strategies—such as digital ads, SEO, content marketing, and partnerships—to capture and nurture interest, ultimately converting these leads into confirmed bookings.

II. How do hotels generate leads for booking?

Hotels generate leads for booking through multiple methods, including optimizing their website for SEO, utilizing social media marketing, running targeted ads, building email marketing campaigns, creating engaging content like blogs and videos, leveraging influencer partnerships, and offering referral programs. Tactics like retargeting ads and exit intent popups also help recapture undecided guests.

III. What is lead in hotel industry?

A lead in the hotel industry is any individual who has expressed interest in staying at a hotel, whether by visiting the hotel’s website, signing up for a newsletter, engaging with social media content, or inquiring about availability. Leads can be nurtured through targeted marketing efforts to eventually convert them into paying guests.

IV. What is an example of lead generation?

An example of lead generation in the hotel industry would be a social media ad campaign promoting a special offer. A potential guest clicks on the ad and is directed to the hotel’s website, where they provide their email address in exchange for a discount code. The hotel can now nurture this lead by sending follow-up emails and special offers, encouraging them to make a booking.

Do you have more questions?

Have more questions or need expert help with your hotel’s lead generation and digital marketing strategies? Contact Mediaboom today to boost your bookings and elevate your online presence.

Elevate Your Luxury Brand Today

Schedule Your Free Consultation

Seeking to elevate your luxury business? Let Mediaboom guide you. Secure your exclusive, free consultation with our luxury marketing experts today.

Hire a Hotel Lead Generation Agency

Lead generation for hotels has certainly crossed over to digital marketing because it is cost-effective and enables you to reach a wider audience in a short amount of time. 

With the different tools that are discussed above, you can ensure that you will get more leads who are either looking to stay at your hotel or people who are undecided on booking. 

Lead generation is here to stay and is being utilized by a lot of companies, especially in the hospitality industry. Curating important and relevant content is key so that your information will not get lost in the mix and people will find your brand as a trusted source. 

If you’re seeking a digital marketing agency to further your hotel marketing goals, contact us. Our marketing services can increase your hotel’s lead generation, website traffic, and sales. 

By: Frank DePino

Frank DePino is Principal and Founder of Mediaboom. Since 2002, Frank has led Mediaboom’s award-winning staff of creative and technical professionals, building the most effective marketing and advertising solutions for its clients.

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