Chiropractic marketing is a must for separating your business from the competition, generating leads, directing traffic to your website, and continuing to drive new business. What elements of chiropractic marketing are must-haves?
Here are the elements of a successful chiropractic marketing campaign:
This guide to chiropractic marketing will take you through each of the above elements that should comprise your campaign. By the time you’re done reading, you’ll feel readier than ever to deploy a successful chiropractic marketing campaign!
Think of your chiropractic website as the heart of your chiropractic marketing campaign.
It’s where you direct your leads whether they’re coming from your online advertising, social media accounts, email list, or elsewhere on the Internet.
You must have a well-designed, fully-functioning website that’s ready to lure in visitors, keep them on your site, and convert them.
We have an extensive list of website design roundups that you can peruse. Although none are related specifically to the chiropractic industry (yet), the examples of medical practice and dental practice web design ought to really inspire you.
So what goes into a solid chiropractic website design? Here are some best practices:
Speaking of SEO, that’s the next element of your chiropractic marketing plan. Well, local SEO.
Since your chiropractic firm only operates locally, you’re not trying to attract the entire globe to your business. Maybe down the line if you see more growth, that’s an option, but not right now.
As we wrote about in this post on the blog, nearly half of all Google searches are looking for local results. To get your chiropractic firm higher up on the results page, local SEO tactics will help.
What do we recommend? Two tactics that we’ll discuss throughout this guide–completing your Google My Business profile and reviews–are musts.
You also want to keep your approach local when selecting keywords that you’ll scatter across your website as well as when doing keyword research for your content calendar.
Try to get on chiropractic business listings as well. This way, if the business listing ranks higher than your website right now, you can still get premium traffic directed to your site.
We wanted to discuss Google My Business separately because it plays such a starring role in your local SEO efforts as part of your chiropractic marketing campaign.
Google My Business is the online presence that businesses have on Google.
The profile includes the name of your chiropractic firm, where you’re located, your hours, your contact information (phone number, email, etc.), and photos and reviews of your business if anyone adds them (you can upload photos yourself but not reviews).
In an instant, when someone sees your Google My Business profile, they can learn about you. That allows them to make snap decisions about your business.
As we wrote about this topic, your Google My Business profile can enhance your SEO as well as your trustworthiness through social proof.
If you’ve never touched your Google My Business profile, it’s time to start. Fill out all the forms completely. Paste your website URL and double-check that it’s correct.
When uploading photos, take high-quality shots from several angles in optimal lighting.
Your chiropractic firm should be empty (but not look abandoned) and clean. You want to showcase the ambiance of your business and give people a preview of what they’ll experience when they visit.
No chiropractic marketing campaign is complete without advertising. We recommend pay-per-click or PPC advertising especially as you advertise your chiropractic services for the first time.
Small business resource SmallBizGenius found that PPC is a top on-page conversion generator, and for that reason alone is worth using.
Allow us to briefly explain how PPC advertising works for the uninitiated.
You’d select a platform to run an advertisement on. You pay a publisher to put your ad online, in that each time someone clicks on the ad, you pay a small fee.
If this is your first foray into advertising, you might want to consider hiring a PPC ads agency. You can ensure higher quality design and copyrighting so your ads look great and appeal to a larger group of people.
A PPC ads agency can also suggest keywords to target and bid on as well as bidding recommendations and budgetary assistance.
You’ll have up-to-date metrics too that you can use to determine how successful your PPC ads campaign has been.
Looking for better ways to bring in new clients? Get insights into growing your medical spa business, attracting new clients, and increasing the awareness of your brand in this 12 step guide.
If your chiropractic firm isn’t using video marketing in the 2020s, you’re being left behind.
According to video resource Oberlo, 86 percent of marketers are using video marketing in some way, shape, or form. That means it’s high time to add video to your chiropractic marketing plan.
Now, you might be thinking, what could you, as a chiropractic firm, possibly record a video about?
All sorts of things! Perhaps you have one of your chiropractors get on camera and present tutorials on basic things that people can do from the comfort of their own home or office.
For instance, you could do a video on how to ease tension headaches or how to improve your posture.
You could even make a video about the signs that it’s time to see a chiropractor.
This kind of content is valuable because you’re solving the everyday problems of viewers. The advice you’re offering isn’t in lieu of chiropractic service but could encourage people to come in and see a chiropractor.
Video content is also great since you can share it across social media and incorporate it into blog content and even landing pages.
Marketing resource Sprout Social estimates that, in January 2022, the number of social media users across every available platform reached 3.96 billion.
That number has surely only grown as the year has continued and will grow more in the future as well, surpassing four billion easily.
That’s the reason alone why your chiropractic marketing strategy must include social media.
Now, social media is a broad term. How do you decide which platforms to focus on?
Well, ideally, you want to be on the platforms your audience uses, but the broader your presence, the better. You wouldn’t want a Twitter lead to look you up on Twitter and not find you, right?
With so many millions of users across every social media platform, how do you find people who will be receptive to your chiropractic services?
You’ll have to define your target audience and then use parameters within the platform to segment your audience.
If you haven’t already determined your brand voice, you’ll have to before you start blogging and posting on social media.
What is your brand voice? This is how your chiropractic brand expresses itself.
For a chiropractic firm, your brand voice would be gentle, helping, nurturing, and kind. You want a tone that puts people at ease.
Then it’s all about the content you post. While cross-promoting content from your blog to your social media page is acceptable, you don’t want to constantly post only blog links.
You want to provide a valuable experience for your social media audience so they stay engaged with your page and continue liking, commenting on, and sharing your posts.
So what is valuable content, exactly? Well, the chiropractic video content we described in the section above would be fantastic to share on social media.
You can also share posts from third parties, such as maybe an article about the latest chiropractic treatments, products for better posture, or the like.
You don’t want to directly promote your competitors, of course, but post valuable, varied content that’s not always exclusively from your chiropractic firm.
In this post, we recommend email marketing as a viable strategy for growing your digital marketing scope. Email marketing should also certainly become a part of your chiropractic marketing plan.
Email marketing begins with building an email list, and that goes back to your website. This is why having a comprehensive, appealing website design is so integral.
On your website, you should include opt-in forms. An opt-in form is a pop-up that encourages a lead to share their contact information in exchange for something valuable such as a lead magnet.
Once your chiropractic firm begins producing content (more on that to come), you’ll have plenty of lead magnets.
Examples include several chapters from an eBook, a checklist or list of resources, or a podcast or webinar transcript.
As you begin accumulating an email list, it’s time to begin communicating with your audience.
Segmenting your audience is critical, as you’ll have new leads always entering your sales funnel, older leads that are slightly further down the sales funnel but haven’t converted, new customers, and long-term customers.
These groups are all in different stages of the sales funnel and thus should not be sent identical content.
In the beginning, when your leads are just entering the sales funnel and could jump off at any time, you’ll focus heavily on nurturing and engagement.
You never want to stop engaging your audience completely, but the way you engage a new lead versus a long-term customer is decidedly different.
In sending email content, you will keep your audience engaged and continue to earn their repeat business. You might inform your email list of special deals or discounts your chiropractic firm is offering or perhaps share an email describing new chiropractic services available.
Looking for better ways to bring in new clients? Get insights into growing your medical spa business, attracting new clients, and increasing the awareness of your brand in this 12 step guide.
The goal of having any lead in your sales funnel is to convert them into a customer. The landing page is instrumental in encouraging conversions and thus must be a part of your chiropractic marketing campaign.
Even though your chiropractic firm sells services rather than products, you still need landing pages. You should craft a dedicated landing page for each unique service you offer.
Here are some best practices for writing a landing page:
Content marketing is arguably one of the most important parts of chiropractic marketing. You can use content marketing to generate awareness of your brand, strengthen brand awareness, increase conversions and sales, and generate leads.
In HubSpot’s state of marketing report 2021, the marketing company reported that 82 percent of marketers are using content marketing. Another 10 percent responded that they weren’t.
You don’t want to be in that 10 percent.
So what kinds of content should a B2C business like your chiropractic firm produce? Here’s what we recommend.
Blog content helps you populate your social media feeds, keeps your current audience engaged, and acts as a method for new leads to find you. Your chiropractic firm should start with one to two blog posts per week and at least double it.
When determining what kind of content to write about, let keyword research be your guide. What kinds of chiropractic topics are people the most curious about?
Be sure to research the competition before you start writing. If an answer has been discussed to death, you can try to put a unique spin on it. Otherwise, adding your piece of content about the same topic is simply a drop of water in an ocean. It doesn’t contribute much.
Blogging consistently is key, so sit down with your staff to create an editorial calendar so you can plan what you’ll write about, how often, and when your posts will go live each week.
What are the must-have features in an ergonomic chair that everyone should know about? What are the top qualities of a chiropractor that someone should keep in mind when choosing their chiropractic services?
Checklists are highly valuable, easy to produce, and make excellent lead magnets.
Have you written a blog post or perhaps even an eBook chapter that would make a fantastic infographic?
According to visual learning center Visme, people remember information 65 percent better when they see it.
Infographics are a great way to repurpose old content and give it a new spin.
Further, infographics are highly shareable and have the propensity to go viral. That increases your brand recognition as well as your authority.
For topics that are much too involved for a blog post, writing an eBook is a suitable option instead.
For example, you could produce an eBook on the rise of bad posture, the top injuries that chiropractic services can treat, or even an overview of the most popular chiropractic services.
You can lift chapters of your eBook and use them as a lead magnet as well.
How has Patient A benefited after receiving your chiropractic services for six months? How much better was Patient B’s posture after they started seeing you than before their first visit?
Case studies are an excellent way to directly show how your chiropractic services can benefit your potential audience. You’re generating social proof as well.
We won’t talk much about videos here since we have already, but keep in mind that videos are a strong form of content marketing.
That brings us to our last element of chiropractic marketing, reviews.
Reviews majorly influence purchasing decisions. According to review resource Trustmary, 93 percent of people will read reviews before they buy a product or service.
So how do you get your audience to leave reviews? Well, you want to make it easy for them, for one.
Perhaps you have a reviews section on your website. Complete your Google My Business profile so people can find you and leave reviews.
If you’re still not getting as many reviews as you want, then ask! Post a sign in your chiropractic firm briefly stating that reviews are appreciated. When you post on social media or send an email, encourage your audience to leave reviews.
You might have to be extra incentivizing such as offering discounts or coupons at first, but then the reviews should start pouring in.
Once you begin generating reviews, be sure to take them seriously either way. No company has 100 percent good reviews, so expect bad ones in the mix.
Look for common threads among the reviews to see how you can improve based on customer feedback.
Chiropractic marketing is a must for furthering your business, strengthening your brand, and engaging your current audience to drive their loyalty. If you’re ready to take your marketing to the next level, contact Mediaboom today!
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